Shipping

Effective date: August 2023

Thank you for choosing Canvas Memories for your canvas print needs. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of our products. Please review this policy carefully before making a purchase. By placing an order on our website (canvasmemories.co.za), you agree to the following shipping terms.

1. Shipping Destinations

1.1. Domestic Shipping: Canvas Memories offers shipping services within South Africa to all major cities, towns, and rural areas.

1.2. International Shipping: We do not offer international shipping.

2. Delivery Timeframes

2.1. Estimated Delivery Time: The estimated delivery time for each order may vary depending on the product's availability, order volume, shipping location, and selected shipping method.

2.2. Standard Delivery: Standard delivery within South Africa usually takes between 5 to 14 business days from the date of order confirmation.

2.3. Delay Factors: Please note that unforeseen circumstances, such as customs clearance delays, adverse weather conditions, or public holidays, may impact delivery timeframes. We will do our best to keep you informed of any potential delays.

3. Shipping Costs

3.1. Domestic Shipping: We offer a flat nationwide shipping rate of R150. T shipping cost will be clearly displayed during the checkout process.

4. Order Tracking

4.1. Tracking Information: Once your order is shipped, we will provide you with a tracking number and a link to track your shipment's progress. You can use this information to monitor the status of your delivery.

5. Shipping Address

5.1. Accuracy of Information: It is the responsibility of the customer to ensure that the shipping address provided during checkout is accurate and complete. Canvas Memories will not be liable for any delays or delivery issues resulting from inaccurate or incomplete address details.

6. Order Packaging

6.1. Secure Packaging: We take great care in packaging our products to ensure they are protected during transit and arrive in excellent condition.

7. Delivery Confirmation

7.1. Receipt of Order: Upon delivery, it is essential to inspect the package for any visible signs of damage before accepting it. If you notice any damage, please document it with the courier and contact us immediately at memoriesbryanston@gmail.com.

8. Shipping Support

8.1. If you have any questions or need assistance with your shipment, please contact our support team at:

Canvas Memories
Email: memoriesbryanston@gmail.com
Telephone: 083 679-0589

By placing an order with Canvas Memories, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy. It is your responsibility to review this policy periodically for any updates.